Frequently Asked Questions
See the most frequently asked questions
If you need assistance, please contact our customer service here. We are available to answer all your questions.
Cut 01 is the ideal option for those looking for a discreet natural volume. Available in two models, Indétecta , Naturalis, Naturalis Plus and Durabilis . We send the prosthesis ready to use, already cut according to your mold or the measurements of your bald spot and styled according to the cut number you chose. This means that it is immediately ready to use, without the need for additional adjustments, providing a practical and quick solution. Enjoy voluminous and natural hair as soon as you receive it, with easy maintenance and fixation.
Cut 01 is available for the Indetecta, Naturalis and Naturalis plus models. The Indetecta model has a 0.03 mm thick membrane, while the Naturalis model has a 0.06 mm membrane.
For more information, visit the product pages for the Indetecta, Naturalis and Naturalis plus models.
Delivery times for ready-to-use prostheses are 14 to 20 working days.
1. Select the model and cut
Choose the cut and model that best suits you from the available options.
2. Order simply
Place your order in just a few clicks and enjoy our quality services.
3. Delivery of your prosthesis
Receive your ready-to-use prosthesis and apply it with the help of our tutorials.
This solution allows you to be completely independent in the application and maintenance of your prosthesis. We provide detailed tutorials on measuring, installing the prosthesis and the necessary care. This way, you can manage your prosthesis with complete confidence and comfort, in the environment of your home.
See the most frequently asked questions
The delivery time for ready-to-use prostheses may vary depending on the different cuts, but is, on average, 14 to 23 working days after the order is validated.
KAPILLUS hair prostheses are the perfect solution to ensure the return of abundant hair. However, it is important to have a sufficient amount of hair on the sides and above the temples to ensure an invisible and natural transition.
Hair prostheses can be tested easily and without risk. Discover for yourself the quality of life they provide and see if they fit into your daily routine. They do not leave scars, do not damage your natural hair and you can decide at any time whether you want to continue using them or not.
Yes, if you already have your printout, you can send it by post to the following address: Rue de l'Auberge 5, 1820 Territet, Suisse.
If you have any fit issues, you can contact our customer service for advice or to arrange a modification if necessary.